SHIPPING & EXCHANGES

RETURN POLICY

WE DO NOT ACCEPT RETURNS OR OFFER REFUNDS.

HOWEVER, WE DO OFFER STORE CREDIT & EXCHANGES ON ANY UNWORN ITEMS IN ORIGINAL CONDITION.

PLEASE NOTE: THE CUSTOMER IS RESPONSIBLE FOR ANY EXCHANGE SHIPPING COSTS & FOR OBTAINING ANY TRACKING INFORMATION AS SASHA'S STYLE IS NOT RESPONSIBLE FOR ANY LOST/MISSING EXCHANGES. PLEASE ALLOW 7 BUSINESS DAYS FROM WHEN YOUR RETURNED PACKAGE IS DELIVERED, FOR THE EXCHANGE TO BE PROCESSED. ONCE ITEM(S) HAVE BEEN INSPECTED 7 CONFIRMED THAT THEY ARE IN THEIR ORIGINAL CONDITION, THE NEW ITEM(S) WILL BE SHIPPED OUT. 

TO MAKE AN EXCHANGE: 

PLEASE CONTACT CUSTOMER SERVICE AT SASHASSTYLE__@OUTLOOK.COM WITH THE FOLLOWING INFORMATION:

FULL NAME, ORDER NUMBER, ITEM(S) YOU WOULD LIKE TO EXCHANGE, AND THE REASON FOR EXCHANGE.

SHIPPING INFORMATION

WE ARE WORKING HARD ON PROCESSING YOUR ORDERS AS QUICKLY AS POSSIBLE. AFTER YOUR ORDER HAS BEEN RECEIVED, EACH ITEM WILL UNDERGO STRICT QUALITY CONTROL TO ENSURE YOU RECEIVE THE VERY BEST QUALITY ITEMS. 

ONCE YOU HAVE PLACED AN ORDER, YOU WILL RECEIVE A CONFIRMATION EMAIL. YOU WILL RECEIVE ANOTHER EMAIL ONCE YOUR ITEM HAS BEEN SHIPPED, THAT WILL PROVIDE YOU WITH THE DESIGNATED COURIER & TRACKING INFORMATION. YOUR ITEMS SHOULD BE EXPECTED TO ARRIVE BETWEEN 3-10 BUSINESS DAYS AFTER IT HAS BEEN SHIPPED.

STANDARD SHIPPING 3-10 BUSINESS DAYS $14.00 CAD

FAST TRACK SHIPPING 2-4 BUSINESS DAYS 19.00 CAD